Contact Center Digital Signage,

Agent Desktop & Dashboard

All in One Platform

Customized Queue and Stats data for real-time display

One platform to manage Wallboards and Remote Agent desktops

Managing your contact center digital signage, whether you are a small contact center with a few screens, or a global contact center operation, is easy and with extensive platform capabilities, the Display5 solution will stick with you for the long term. 

Integrations

Cloud or
On-Premise

  • Amazon Connect
  • Avaya
  • Cisco
  • Genesys
  • Others

Combine Content

Infinite Possibilities

  • 1,000s of Design Templates
  • Videos & Images
  • Messages
  • Social Media
  • Plus, plus, plus

Other Data Sources

One display
platform

  • Salesforce
  • Database
  • CSV
  • Transportation
  • Custom

Contact Center Digital Signage Sample Screens

Contact center wallboard digital signage content

Contact Center Digital Signage and much more ...

Stats Tables and Dashboard Design

For all your queue types: calls, chats, email and messaging.

Widgets to easily create and customize stats tables, graphs or dashboards with color coded alerting thresholds.  

Send emails alerts when thresholds are triggered; or, send regular email reports of the tables or dashboards.

Agent Desktop

For contact center agents working from home or in the office, we offer two Agent desktop solutions to get the live stats to your agent’s desktop.

First, a high volume, lightning fast update for queues and stats.

Secondly, all the stats plus  combine with any of the other content types and manage login and stats by agent.

Do more with your Digital Displays

Combine your stats with any other content type on wallboards or agent desktops.

Images, pictures, videos, ticker messaging, social media, weather, live streams and much more.

Integrated Canva & PosterMyWall editors. 

Use any screen or player mix (browser).  No account limitations for wallboards.

Extend the Platform

One CMS. One platform to create and manage the content on all your screens and agent desktops across your contact center operation.

Extend the platform to room booking and scheduling panels, Advanced Emergency Mgmt, IPTV to desktop, and more.

Manage all your screens and locations from a single browser tab.

Control Center

If you need to bring real time information to your control center, you can use the same CMS to create a display canvas of any size (1,000s pixels x 1,000s of pixels).

Bring multiple dashboards, tables, videos, graphs, etc. to your control center walls.

Our integration with Userful or one of our other partners gives you options to cost effectively power the wall giving you ultimate flexibility. 

Agent's Desktop Options

Thunder-move

Just the Stats

  • Single HTML page with multiple tables or dashboards
  • Instant update: On demand & automatically
  • Serves hundreds of agent's in real-time
  • Scales easily with minimal resource impact
  • Easy to roll out
  • Priced as an add on module

Agent Desktop View

contact center digital signage
Clipboard-check

Channel Management

  • All Display5 CMS content
  • Individual agent login
  • Filter stats by agent
  • Real-time stats updates
  • Message board
  • User based pricing

Agent Desktop View

Cloud or On-Premise Deployment

Cloud#1

Cloud

If your Contact Center is cloud based, we can support it!  We support Genesys Cloud implementations and are adding other Cloud solutions customers ask for.

Building

On-Premise

We have supported on-premise deployments for years and will continue to support them as long as customers prefer this option.  Avaya, Cisco, Genesys and more ...

Ultimate Flexibility & Enterprise Capability

Becoming Part of Your IT Infrastructure

Supporting a new application within your IT environment is mandatory. The Display5 Platform has been integrated into many corporate IT environments. We know what it takes to integrate and connect. SSO, security, backup, databases, applications, VoD platforms, Office systems …

Security

Simple security certification because Display5 uses your certified corporate browser(s) to manage the platform and to play content.

Awesome Support

Display5 provides a responsive and highly qualified support team.  With multiple ways to connect and take care of all your Contact Center Digital Signage and Agent desktop communication software needs.

Try Display5 Now

If you haven’t had the chance yet, try Display5 and see how it can power digital content from all your favorite sources: Canva, PosterMyWall, Adobe, PowerPoint and more!

Note: The “Start Free Trial” button below will allow you to test all the content capabilities except the Contact Center widgets.  If you are a Genesys Cloud customer, you can test the contact center widgets by signing up for a free trial there.  Otherwise reach out to us for a demonstration and discussion on the contact center components of the platform.

   


Try Display5 free for 14 days, no credit card required.  By entering your email, you agree to receive marketing emails from Display5.

How To? FAQs for Getting Started with Digital Signage

Once you have tried Display5 and you are ready to get the content playing on your digital signs or wallboards, these FAQs can help you get started.

How do you get the Display5 Show to play on the digital sign?

When you have built your Show and are ready to view it on a DIGITAL SIGN, all you need to do is PREVIEW the Show when you are logged into Display5.  When you are looking at your Show in the PREVIEW window, go to the ADDRESS BAR, in the top-left of the PREVIEW window and copy the URL.  That URL, is the URL for your Show. And when you put that URL in the browser of the PLAYER attached to the DIGITAL SIGN, it will play your Show. 

How do I control my different screens?

You will need to register each one of your PLAYERS that are attached to your screens.  Registering a player is only required ONCE, and takes about 5 minutes.  Once your players are registered, you will be able to change the content playing on them instantly from where ever you can log in from a browser. To learn the 5-minute process of registering a player, please go to this page, and see #1, Step 5.

How can I monitor my displays? Getting started digital signage

With your subscription, you will be able to monitor each of your registered players from your Display5 dashboard once you log in.  You will be able to instantly see the status of each of your displays, restart them any time, switch the content playing on them.  To learn more about the dashboard, please go to this page.

How do I set up the browser on the player?

When you first set up the player’s browser, we recommend that you change some of the settings in the browser to make the playing of your content smooth and uninterrupted.  These include making sure the content plays on the full screen and making sure that videos will automatically play (the default is for videos to NOT play automatically.  To learn the simple browser settings adjustmentsplease go to this page – Section #1, Step 4.

Note: Display5 runs on any full-function browser – Chrome, FireFax, Edge, Safari, etc. It also works on browsers that run on Linux, Android, or Smart TVs. Not all of these browsers have the full set of HTML feature support found in Chrome, Safari, Edge, Firefox, so they may not be able to use all the functionality in Display5.  A lower functionality browser may work for you if you are using simple functions in Display5.

Does Display5 have any online training?

We have over 30 training videos that you can access online anytime, and we are always adding more.  The videos are presented in a structured way to help you navigate to exactly where you need to go.  Please go here to access our video training portal.

What Else Do You Need to Get your Wallboards going?

A screen or Display

A digital sign, room panel, video wall or kiosk. Any size and any resolution.

a PLAYER

A player (or small computer) which can run a full function browser like Chrome, Safari, Edge, FireFox, etc., and is attached to the screen.

Our clients say

"The software platform is great and was able to be supported within our IT environment, which is a feat in itself. Over the many years we have had the Display5 solution, we have always been able to count on amazing support from the Display5 Team."
Joe Q
Senior Technical & Project Co-ordinator, BMO
"The software just keeps getting better! I can't believe what I am able to do with this communications tool."
Christina S
Communications Co-ordinator, Customer Care Centre
"Our decision to go with Display5 several years ago has been solid. The software does everything we want and has capabilities we are continually learning about. Cap that off with a long track record of solid customer service and we couldn't be more pleased!"
Tim A
Director, Call Center Technology and Support, Blue Cross Blue Shield
"With Display5 there are literally thousands of design templates we can choose from, quickly customize and instantly publish ... so easy ... so amazing!"
Julie
Designer
Arrow-up