Whether your agents are working on the contact center floor or from their homes, our Genesys wallboards, digital signs and agent desktop solution makes it easy. Show them the real-time queue stats exactly as you like. And, combine the stats with any other type of content. For example, introduce new agents, or highlight the agent of the month.
Client credentials integration
Pull mode with an option to set interval time
Display5 Cloud to Genesys Cloud
OAuth credentials integration
Pull mode with an option to set interval time
On-premise to (Connect Cloud / Connect On-premise), or in Display5 cloud to Genesys Connect Cloud
OAuth credentials integration
Pull mode with an option to set interval time and Push mode
On-premise to Engage On-premise
All media types: Voice, Chat, Email and Messages
Multiple single or combined queues
Pick stats and time intervals
Create customized tables, dashboards and charts
Use the full power of Display5’s CMS to create many different types of Show layouts for any type of communication on any size screens you have across your contact center organization.
An HTML canvas integrated into a digital signage platform is like a CMS, inside a CMS. Display5 offers you 3 choices of integrated HTML canvas editors – Canva, PosterMyWall & our Montage.
We support video better than any other signage platform. Most video file types, YouTube, Vimeo & we are tightly integrated with leading enterprise video and streaming platforms.
Import your images from from any of your favourite sources: Stock image providers or media creation tools. Use them within HTML canvases, as main or background content; apply Ken Burns effects. The possibilities are endless.
Include almost any kind of dynamic content on part or all of the screen. RSS feeds, Embeds, web pages and most Social Media platforms, including Twitter, Instagram and Facebook.
Integrated content from many sources including Office calendar info from O365, Google Cal or Exchange; transport info, e.g. Transport for London; or for custom requirements, contact us.
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What features do you need that will allow you to effectively create content with, and manage digital QR codes throughout your buildings?
The use cases for QR codes can be prioritized in a number of ways ... it is important that you deploy and manage your QR codes in a well thought out way.
QR codes in buildings are being used by businesses to make their facilities safer and less susceptible to the spread of viruses and germs. QR codes in buildings have benefits beyond promoting a touchless environment within your building and workplace management.